Privacy Policy

PUMSKYN operates this online store for vegan skincare products. This policy explains what data we collect when you browse, create an account, or place an order.

Account data: name, email, phone (optional), and password hash via secure authentication.

Order data: shipping address, pincode, products purchased, payment status, and order history.

Technical data: device type, browser, and cookies needed to keep you signed in and remember cart items.

Communications: messages you send via contact forms or support email.

To fulfil orders, send transactional emails (confirmations, shipping updates), and provide customer support.

To prevent fraud, enforce our terms, and improve site performance.

Marketing emails are sent only if you opt in (e.g. newsletter). You can unsubscribe anytime.

Payments are processed by Razorpay. We do not store full card numbers on our servers. Razorpay handles PCI-compliant payment data according to their privacy policy.

Account and order data are stored on Supabase (PostgreSQL) with row-level security. Access is limited to authenticated services and authorised admin staff.

We share data with couriers and logistics partners only to deliver your order, and with payment partners to complete transactions.

We do not sell your personal information to advertisers.

You may update profile details in your account, request a copy of your data, or ask for deletion where legally permitted by emailing hello@pumskyn.com.

We may retain order records for tax and legal compliance even after account deletion.

Privacy questions: hello@pumskyn.com